Order Cancellation Policy

At Bling Hair, we understand that sometimes plans change. That’s why we offer flexible cancellation support before shipment.

🕒 Cancellation Timeline

You may request to cancel your order within 3 days (72 hours) of placing it.
If your order has not yet been shipped, we will process your cancellation and issue a full refund.

📧 Please email your order number to: service@blinghair.com
Our customer service team will respond within 1 business day.

📦 Processing Times

Standard orders: Processed within 1–3 business days
Customized orders (e.g., colored hair, high-density wigs, custom cap sizes): Processed in 3–5 business days

✅ Refund Process

Once your cancellation is confirmed:

Your issuing bank will process the refund.
It typically takes 3–20 business days for the refund to appear in your account.
The exact timeline depends on your payment provider.

⏳ If you haven’t received your refund after 20 business days, please contact your issuing bank directly.

❗After Shipment

If your order has already been shipped, we can no longer cancel it.

You may choose to refuse delivery or return the package.
However, any fees incurred (including shipping or return fees) will be your responsibility.

Contact Us

If you have any questions or need help with your order:

💌 Email: service@blinghair.com
☎️ WhatsApp: +86 13298457891
💬 Live Chat: Available during business hours

Thank you for choosing Bling Hair! We appreciate your trust and will do our best to make your shopping experience smooth and worry-free.